Outstanding Customer Service

Exceptional Facilitator

.

Award-winning public speaker

Qualified Safety Representative
Staff Management & Coaching
Autonomous Maintenance Qualified
Event Planning
Ergonomic/OSHA investigator

Hello! I'm Kory!

 

Keep scrolling and you will find out EVERYTHING . . . well almost everything you want to know about me. 

 

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Kory May

INDEPENDENT COMMUNICATIONS &
   SPEAKING PROFESSIONAL

Phone:

319-400-0493

 

Email:

kory@korymay.com

 

Address:

Iowa City, Iowa

 

EDUCATION

UNIVERSITY OF IOWA - Iowa City, IA

Major:  Political Science

Minor:  English

1988-1991

Bachelor of Arts Degree

2014

Certified Laughter Leader

WORLD LAUGHTER TOUR

It was hilarious!

TOASTMASTERS INTERNATIONAL

The Distinguished Toastmaster award is the highest Toastmaster International awards. This honor recognizes a superior level of achievement in both communication and leadership.

2014

Distinguished Toastmaster

EXPERIENCE
CLIENTS

Iowa Donor Network

Toastmasters

Daughters of the American Revolution

Beyond Rubies

Iowa College & Business Officers/Human Resource Professionals

Procter & Gamble

PROFESSIONAL MEMBERSHIPS

National Association of Storytellers

Hawkeye Chapter Association of

Talent Development

National Association of Black Storytellers

EXPERTISE
 
 
 
 
 

THE BLACKLIST/OPEN SOURCE IMPROVISATIONAL COMEDY GROUP

We entertain audiences with improvisational comedy sketches.  From initiations to word games, we bring the funny every week.

2014 to Present

Improvisational Comic

2006 - Present

Independent Communications &

Speaking Professional

2007 - Present

Plant Technician

2005 - 2006

Manager

PROCTER & GAMBLE

Pack product on automated production line according to established quality and safety standards. Perform daily, weekly, monthly and quarterly time-based maintenance on production equipment to keep the line functioning efficiently and productively.  Consistently among top production lines in Process Reliability (PR) at 84%, Mean Time Between Failures (MTBF) 65 Stops per Day (SPD) 15.  Troubleshoot equipment failures. Define root cause  of line failure through aggressive problem-solving.  Autonomous Maintenance Qualified.  Verse in Continuous Improvement Cycle and PCDA work.  Senior Safety Representative on packing line.  No lost work days in the past 8 years.

VARIOUS SOURCES

Highly sought-after facilitator and speaker.  Incorporates humor and laughter into presentations.  Focus areas are storytelling, leadership, humor and change management.  Clients include The Iowa Donor Network, Toastmasters, The Daughters of the American Revolution, the Beyond Rubies Conference, the Iowa College and Business Officers/Human Resource Professionals and Procter and Gamble.  Combines improvisational comedy and therapeutic laughter exercises to remind audiences that sincere laughter and mirth are gifts that are easy to pay forward.

2001 - 2004

Manager

BROWN SHOE COMPANY

Revitalized Factory Brand Shoes stores in dying outlet.  Promoted to another Factory Brand Shoe outlet.   Increased sales by 20% through assertive, original customer service technique.  Improved store appearance by adhering to company plan.  Maintained Secret Shop average of 97%.  Managed cash and deposits. Relentlessly sought expert counsel of senior store managers for new ideas to increase sales.

GAMESTOP

Revitalized 117th out of 120 ranking video game stores through enhanced customer service protocols.  By October 2001, the store ranked within the top three overall of the region.  Maintained ranking consistently for three consecutive years.  First manager to achieve $1 Million in sales, followed by $1.45M and $1.3M.  Expanded pre-owned merchandise buyback to realize 59% of merchandise sales pre-owned.  Perpetual 90+% performer on secret shops.  Withint top two district sales leaders for Gamestop's magazine and customer incentive program.  In final year, cash drawer was short $1.13  for the entire year.

 
Outstanding Customer Service

Exceptional Facilitator

.

Award-winning public speaker

Qualified Safety Representative
Small Box Retail Management
Autonomous Maintenance Qualified
Event Planning
Ergonomic/OSHA investigator
Staff Management & Coaching

© 2017 By Kory May

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